Shipping policy

Shipping Policy

Thanks for shopping with us! Here's everything you need to know about how we get your order to you.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as your order ships.

Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and order weight.

Delivery times are estimates provided by the carrier and are not guaranteed. Delays can occur due to weather, carrier issues, or high-volume periods.

Order Verification

For your security, some orders may be held for verification before shipping. If we need additional information, we'll contact you at the email address on your order. Orders that can't be verified within 5 business days may be canceled and refunded.

Signature Confirmation

We reserve the right to require signature confirmation on any order at our discretion. This helps protect both you and us against lost or stolen packages.

Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes must be requested before the order ships — once it's out the door, we can't reroute it.

We do not ship to freight forwarders or reshipping services. Orders placed to these addresses may be canceled.

Lost, Stolen, or Damaged Packages

Once your order is marked "delivered" by the carrier, responsibility transfers to you. If your package is lost or stolen after delivery, please file a claim with the carrier directly.

For packages that arrive damaged or never show as delivered, contact us within 7 days of the expected delivery date and we'll help make it right.